FAQ’s

Answers to commonly asked questions. If this doesn’t cover yours, give us a call at (864) 386-3810.

Can I do my own home inspection in Greenville, SC?

It is always a good idea to do your own walk-through of the home – and to do that multiple times. However, a licensed home inspector, such as ourselves, are trained to find issues that may be missed by even the most experienced tradesman. Further, your real estate contract likely requires a licensed and insured home inspector complete the inspection in order to submit a repair request. A home inspection is always recommended and will be the best money you ever lose should major defects be found.

With this said, remember we are Generalist. Imagine we are your family doctor. If you had diabetes or heart trouble, you would want a specialist to treat those illnesses. In kind, on occasion it may necessary to involve trades people to completely understand the complexity of some defects.

How much does a home inspection cost?

The cost of a home inspection depends on the home – its size, age, location, additional inspections, and more. Contact us and we will provide you with a no-obligation quote. We aren’t the least expensive, nor the most expensive – you get what you pay for. Our investment in on-going training and advanced tools gives you better insight into what is going on in your home. We find problems other inspectors do not – because we invest only in high end professional tools with increased capabilities. In other words, if you’re looking for the cheapest inspection or price shopping – we are probably not the inspection firm for you. The value we bring to your transaction exceeds any other local firm; yet our fees do not.

We perform around 1700 – 2000 inspections annually, largely based on our reputation and ability to support clients with fierce advocacy during and after the purchase. Working with home warranties, insurance companies, and ensuring your long term investment is protected, we are your go to partner – not once but for life.

What's included in my home inspection?

We work hard to bring you a thorough home inspection. We inspect all major aspects of your home, including exteriors, interiors, roofing, plumbing, heating, cooling, electrical, structure, and more. The Standards of Practice adopted by South Carolina dictate the items we are required to inspect and those we are not. Further, our pre-inspection agreement and report clearly defines those items. We will work diligently to complete a thorough inspection, even going back to the property if the Seller has some items blocked. Other Inspectors will charge you or the Seller. We will not, why would we charge you? It’s our job to ensure we get the information you need.

Every inspector says they provide you an easy-to-read home inspection report in electronic format. Ours is unique, and other companies have tried to buy or purchase our format. They’ve even changed report software trying to copy it.  Fortunately, we had the foresight to copyright the format and layout.

If you have more questions about what is a home inspection, Click here, to take a virtual tour of what to expect with your home inspection.

When will I get the report?

Most inspectors promise 24 hours. Like everything else, we step that up a bit. You will get your report the same day in most cases. We try to get them all delivered between 8pm and 11 pm, however, sometimes our work load requires them to be delivered a little later. In that case, you can be comfortable knowing you will receive it before 8 am the next day.

How long does a home inspection take?

That depends on the home. Usually around 2 to 2 1/2 hours or so, but could be more if the home requires it, or less if the home is in good condition, vacant, or small. Regardless, we will take as long as we need to satisfy our curiosities and determine the condition of the home for you.

What about the inspection report?

Every inspector says they provide you an easy-to-read home inspection report in electronic format. Ours is unique, and other companies have tried to buy or purchase our format. They’ve even changed report software trying to copy it.  Fortunately, we had the foresight to copyright the format, layout and language.

Our report follows the Standards of Practice. It is written at an eighth grade level to ensure the report is easy to read, follow, and act upon for all of our clients. We employ a Clinical Psychologist who reviews 10 reports every business quarter to ensure the reports are not alarmist and clearly state what we see.

Never seen a home inspection report?

Most of our reports are 38-42 pages long. Don’t let that scare you or overwhelm you!  There is of course some documentation, such as – preface explaining our process and how to read the report, descriptions briefly explaining each section, then photos (generally 100-150) in each report depending upon the size, features, and type of construction found in the home. A summary section is also included at the beginning to highlight those areas we recommend for repair.

Lastly, it’s important to understand that in the real estate process discovery is on the Buyer. Wording in our report is carefully considered to provide a means by which you can ask for repairs rather than hire additional trades for further inspections. In other words, we strive to build value for you and limit additional costs.

Can we come to the inspection with you? (COVID-19 Statement)

Below is our customary response. In light of COVID-19, we are currently asking that if you do come you please bring your own mask and arrive no sooner than 1 hour after the inspection starts. We will practice social distancing and ensure the Seller’s are respected since they are trusting us to be in their home. Attendance is also limited only to those persons named on the real estate contract for sale. Family and friends are unfortunately not allowed at this time. We appreciate your understanding. 

 

Of course! It is your inspection after all. We encourage you to attend the inspection. This allows you to see first hand the things we are pointing out and a brief verbal overview of what to expect in your report. It also allows us an opportunity to address any concerns or specific questions you may have.

We are creatures of habit though.  Whether it’s a 1000 or 10000 sq/ft home we’re going to follow the same proprietary process on every property.  For this reason, it helps if we can have about an hour to get going and into the routine. It also prevents distractions that may lessen the quality of our work. However, if you want to be there the whole time, come on!

Can a home "Fail" the inspection?

There is no pass or fail. There are deficiencies, maintenance items, safety issues, and things to monitor, but it all comes down to what you are willing to deal with or not. It is important to note that we’ve never found anything that couldn’t be fixed.

How do we get the things you find fixed?

If we find issues on your home inspection, keep in mind that they can be fixed.

At the same time, they may not have to be fixed by you. Talk with your Realtor about negotiating repairs.

There is no value in us getting between you and your Realtor, as we each have a unique role in the transaction. As licensed Realtors ourselves, we know and understand the process. We understand how to write reports in a manner that support your best interest and in a way that falls within the needs for a repair request to be submitted by your Realtor.

We don’t actively practice real estate, meaning we do not work with Clients to buy and sell houses. However, earning and maintaining this license is yet another means we have employed to better serve you. It also provides us the ability to access homes through the Realtor Lockbox system, thus making it easier for us to serve you and the real estate community as a whole.

How much experience do you have as a home inspector?

Quite a bit. I have an engineering background and we have completed thousands of home inspections in the Upstate of South Carolina and beyond as requested.

Your Privacy and Best Interest.

Contractor Referrals. Privacy Policy.

We focus on home inspections. Nothing else.

We don’t own any repair or mitigation companies. Nor do we endorse any local repair companies or contractors. Some inspectors also own repair companies and complete repairs on homes they inspect.

We don’t participate in alarm system offers, Lowe’s or Home Depot coupons, moving services, utility concierge services, home warranties, and no Porch, Home Advisor, or Angie’s List contractors will be contacting you.

We do not share your information, Period. We derive our income from what we do best. Home Inspections.

Nothing more and nothing less.

Ethics, Honesty, and Truth go along way.

We love and value the Realtor’s who choose to refer clients to us directly, or whom include us on their vendor list they provide to Clients.

However, we are independent, uninterested third parties in your transaction. Sure we buy lunches, do training, and sponsor local Realtor functions, and on occasion we even hand out some inexpensive swag to keep our name and phone number in front of the local real estate community, as it always has new faces.

BUT – we will never do the following…

  1. Pay to be on a Realtors’ list.
  2. Pay a referral fee to anyone.
  3. Change or edit a report to appease a Realtor, Buyer, or Seller.
  4. Provide favors, gifts, or any form of compensation for referrals or inclusion in any Realtor event, office, vendor list, etc.

Your home inspector should be the one person who truly doesn’t care whether you buy the home or not. We are not compensated based upon the close of the transaction, thus we are one of the few persons with no vested interest in your home purchase.

Our job is to educate you on the property, and provide you our professional opinions on items we recommend for repair or replacement.

Get in touch.