Dave’s Diggs

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Breaking All the Rules…

Breaking All the Rules…

Wow it is busy! No new blog last week as I was more focused on inspections and continuing to review and improve our template in Spectora. This weekend I took the opportunity to work on our template in a cabin in Tennessee. Turns out I chose the perfect place – there...

Beauty and the Beast

Beauty and the Beast

Beauty and The Beast Using a play on words of course, recently I have had many thoughts about serving clients and our interactions with Realtors and what their expectations are relative to home inspectors. I get it – in some cases we make the deals harder. Not...

9 Things Sellers Do…

9 Things Sellers Do…

How could home sellers possibly drive real estate agents crazy? Your home is your castle. Right? Which more than likely means that you’ll defend it with all you’ve got. But that also means when it’s time to sell the property, emotions can get the best of the home...

Mortgage Lenders…

Mortgage Lenders…

Climbing on a high horse this afternoon… Earlier today, the office was checking on an unpaid inspection that was to be paid at closing. Surprisingly, they forwarded us an email where the mortgage lender told them they were roughly $250 short on cash to close, so he...

Loyalty

Loyalty

For decades, a goal of many organizations has been to grow their business by creating loyal customers as a result of continually exceeding their customers’ expectations of the brand; be it through product quality, service, communications, etc. And the reason for this...

The Discounted Home Inspector

The Discounted Home Inspector

Realtor commissions should be lower. Think about your immediate reaction to that statement. You feel a little emotion, right? I might even suggest defensive… Why? “I’m worth it. I have years of knowledge and experience.” “I have a high touch approach focused on client...